When I read some reports, I want to ask "What did you mean by that?"#
Because it isn't at all apparent to me what you did, or what you expected to happen.#
Sometimes people use a word that means something updated, when you meant it didn't appear at all. These distinctions matter a lot -- when trying to figure out what went wrong, if the software did something incorrect, if the user did, or if there was a misunderstanding about what the software was supposed to do.#
So here's a request of the people who write great bug reports -- when you see something that's fuzzy or unclear, please pitch in and help out, and ask the other person to clarify what they mean. #
In general I think people who write great bug reports know that they do. One way to tell is if I was able to quickly fix a problem you reported without asking any questions. Those are the best. We all win. You get software that does what you want, and I get to fix a problem in the software, that's not going to go away until it is dealt with. #
Jack reported a problem with urlBlogWebsite, that the change wouldn't be reflected in the rendered blog. #
On investigating I found DrummerCms was only passing the value through when the user's config record was being created, which is the first time they built their blog after DrummerCms rebooted. That's why rebooting cleared the problem, temporarily. I fixed it, and also fixed the same problem with the timeZoneOffset value. #
This is a result of a frantic pace of feature-adding and bug fixing. Normally I'm more careful. Sorry for the problem, and Jack thanks for the very good report. It pointed me right to the problem.#
When I read some reports, I want to ask "What did you mean by that?"#
Because it isn't at all apparent to me what you did, or what you expected to happen.#
Sometimes people use a word that means something updated, when you meant it didn't appear at all. These distinctions matter a lot -- when trying to figure out what went wrong, if the software did something incorrect, if the user did, or if there was a misunderstanding about what the software was supposed to do.#
So here's a request of the people who write great bug reports -- when you see something that's fuzzy or unclear, please pitch in and help out, and ask the other person to clarify what they mean. #
In general I think people who write great bug reports know that they do. One way to tell is if I was able to quickly fix a problem you reported without asking any questions. Those are the best. We all win. You get software that does what you want, and I get to fix a problem in the software, that's not going to go away until it is dealt with. #
Jack reported a problem with urlBlogWebsite, that the change wouldn't be reflected in the rendered blog. #
On investigating I found DrummerCms was only passing the value through when the user's config record was being created, which is the first time they built their blog after DrummerCms rebooted. That's why rebooting cleared the problem, temporarily. I fixed it, and also fixed the same problem with the timeZoneOffset value. #
This is a result of a frantic pace of feature-adding and bug fixing. Normally I'm more careful. Sorry for the problem, and Jack thanks for the very good report. It pointed me right to the problem.#